In Transit & Receiving

The no-login page drivers and receiving crews use to work a delivery from a phone.

Last updated About 7 hours ago

Every delivery has a page anyone can open on a phone with no login and no account. Scan a QR code or tap a link and the whole trip is there. This is how drivers and receiving crews work a delivery without being users in Building Swell.

Sharing the link

Three ways to get it into someone's hands.

Method Where Best for
QR / public link	More menu on the delivery	Showing a driver on the spot, or copying the link into a text
Print delivery sheet	Delivery actions	A paper sheet that rides with the load. The QR is printed on it
Copy confirmation link	Appears while in transit	Sending the sign-off step straight to whoever's receiving

The printed sheet is usually the easiest. It goes with the load, and anyone who ends up handling the trip can scan it.

The Delivery QR dialog, offering a scannable code and a Copy link button for the no-login status page.

What the driver sees

The page shows the delivery, its stops in order, and what's on the truck. Each stop lists the cargo loading or unloading there, and a Navigate button opens directions.

The no-login driver page on a phone: the delivery and its status, the current stop with from and to, the itinerary of stops in order, and what is on the truck.

Working a stop

Each stop follows the same shape.

Arrive. The button reads Start loading or Start unloading depending on the stop, and stamps the arrival time.
Tick the cargo. Packs and materials get marked Loaded or Delivered. There's a mark all option per section.
Depart. Stamps the departure time and moves the trip on.

The gap between arrive and depart is time on site, not unload time. It includes waiting at the gate.

A stop on the driver page with More actions expanded, showing Depart, Report issue and Undo arrive.

Logging an issue

If a stop doesn't go to plan, record it. Pick a reason and who carries the cost.

Reason Reason
Site closed	Refused
No access	Damaged cargo
Not ready	Weather
Mechanical	Other

Responsibility is Carrier, Shipper or Receiver. A free text note rides alongside.

Reporting an issue on the driver page: a What happened reason picker, a Responsible party picker, and an optional note.

Fixing a mistake

Every mark can be undone from the same screen. Undo arrive, Undo depart, Clear issue, and individual cargo ticks all reverse. A mis-tap in a cab doesn't need a call back to the office.

The confirmation form

If the delivery has a confirmation form, the driver or receiver fills it in at the drop. It captures a signature, a photo and the location where it was submitted.

Wrong location scans still go through. They're recorded rather than blocked, so a bad GPS read never strands a driver.

Location history shows on the Timeline tab in the app. That tab only appears for people with permission to view location data.

Tips

Decide who signs off before you roll it out. See Completing, Cancelling and Archiving a Delivery for the trade off.

The link works on any phone. No app to install, and no account for the driver.

Have additional questions? Contact Us